FAQs
General questions
What is engineered timber flooring?
Why does Tongue & Groove use European Oak?
Where are Tongue & Groove products manufactured?
Can you do stairs?
What is FSC Certification?
Finishes
What is an oiled finish?
What is a lacquered finish?
What is the advantage of prefinished floors?
Timber grading & characteristics
Timber flooring grades explained
What variations can I expect to see in my flooring
Stock & Delivery
Do you carry stock?
What are your delivery lead times?
Where do you deliver to?
Installation
Do Tongue & Groove offer installation?
What installation methods are available?
Can I install timber flooring over underfloor heating?
Care & Maintenance
How do I care for my floor?
Can my wood floors be sanded and refinished?
What should I do if my flooring gets damaged?
Scratching & Denting
